Honda

275 Fresh Pond Pkwy
Directions Cambridge, MA 02138

  • Sales: 866-968-5590
  • Service: 844-730-9808
Info

Takata Air Bag Recall

ATTENTION!

 In order to service you better and ensure proper scheduling, if you are booking an appointment for any recall on your vehicle, please call the service dept directly at 617-864-5900 to ensure the recall parts needed for your vehicle are available...

 Booking an appointment online for recall does not guarantee the parts and time needed for your recalls are available. 


Frequently Asked Questions
1) What is the Takata Airbag Inflator Recall?
Takata is one of the automotive industries leading supplier of parts. Takata, which is based in Japan, produces items like seat belts, child restraint systems and airbag related parts to vehicle manufacturers like Honda. The NHTSA have found that some specific front driver and passenger airbag inflators are faulty. These specific Airbag Inflators should be replaced immediately. In some cases the inflators have overheated and caused to ignite. Some of these faulty airbags have deployed, causing injury and even death, to the vehicle occupants.
2) Which Honda models are affected?
-2001-2007 Honda Accord - Four Cylinder
-2001-2002 Honda Accord - V6
-2001-2005 Honda Civic
-2003-2005 Honda Civic Hybrid
-2001-2004 Honda Civic CNG
-2002-2011 Honda CR-V
-2011-2015 Honda CR-Z
-2003-2011 Honda Element
-2009-2013 Honda Fit
-2013-2014 Honda Fit EV
-2010-2014 Honda FCX Clarity
-2010-2014 Honda Insight
-2002-2004 Honda Odyssey
-2003-2008 Honda Pilot
-2006-2014 Honda Ridgeline

3) How do I find my VIN number?
There are several locations that your VIN is displayed on your vehicle. These locations include the Drivers Side front corner dashboard where the windshield meets the dash and the driver's inside door jam.

You can also find the VIN# on your vehicle's registration or other official documents.

Once you have found your VIN, enter it into our VIN Check Below to find important recall information.
4) Is the entire airbag system defective?
No.
"Since 2002 only a very small number of some 30 million cars have been involved in these incidents. Between November, 2014 and May, 2015, Takata reported to NHTSA that the company had conducted more than 30,000 ballistic tests on airbag inflators returned pursuant to the recalls. In those tests, 265 ruptured. That is an unacceptably high number, and, at 0.8 percent, a far higher frequency than what has been seen so far in vehicles on the road. According to defect reports filed with the government, Takata said that as of May 2015 it was aware of 84 ruptures that had occurred in the field since 2002."
Directly quoted from Consumer Reports Airbag Recall Publication.

5) How do I know if my Honda is affected?
Honda of America has been sending notifications through the mail if your vehicle is affected by the recall. However, if you have not received a notification, our Recall Response team can review your vehicles identification number through our database and confirm if your vehicle is affected by this recall.

Please Call our Service department to verify if your vehicle is affected by this recall (866) 229-3968

6) What should I do if my car is affected?
 Please contact our Service Department with your contact information, vehicle information and most importantly your VIN#. Once confirmed, we will order the specific parts for your car. Call
(866) 229-3968
7) When will the parts arrive?
The supply of Airbag inflators are currently back-ordered. It is best to have your vehicle added to this back order list as soon as possible.
8) Why are the parts back-ordered?
There are over 10 auto manufacturers and approximately 34 million recalled airbags. Takata is adding to their assembly lines and projected to produce over a million replacement kits.
9) Is my vehicle safe to drive?
We can't confirm or assume your vehicle is safe to drive. However, according to the NHTSA, these Airbag Inflators seem to be more vulnerable in persistent high humidity and high temperature locations.

If your vehicle is on the list of affected vehicles and you are concerned about the safety, Cambridge Honda can provide you with a rental vehicle until your parts arrive.

10) How long will the repair take?
One Airbag (drivers side or passenger side) takes approximately 2 hours to replace. If your vehicle requires both sides to be replaced you can expect about a 3.5 hour wait. We suggest having your vehicle dropped off in the morning to ensure proper scheduling and quality assurance completed by shop technicians.

Cambridge Honda is eager and ready to assist with any questions or concerns you may have in regards to the Takata Airbag Inflator recall. Please contact our Service Department at (866) 229-3968

Contact

Cambridge Honda

275 Fresh Pond Pkwy
Directions Cambridge, MA 02138

  • Sales: (866) 702-3190
  • Service: 844-730-9808
  • Parts: (866) 261-2518

Check Your VIN For Recall Information Below